If Something Feels Wrong
First, the most important sentence on this page: this is not your fault. These cons have fooled bank managers, engineers, and people half your age. The con artist rehearsed for years; you got one phone call. What matters now is the next hour — and the sooner you act, the more can usually be fixed.
Do these, in order
- Stop all contact. Hang up, don’t answer callbacks, don’t reply. You owe a con artist nothing — not even a goodbye.
- If money or account numbers are involved, call your bank right away. Use the number on the back of your card. Banks handle this every day and can often freeze or reverse things if you’re quick.
- Call us. (575) 555-0100. A volunteer will sit with you through every remaining step. You will not be judged — not today, not ever.
- Report it. ReportFraud.ftc.gov or 1-877-382-4357, and the New Mexico Attorney General’s consumer protection line. Reports are how these operations get shut down.
- Tell someone you trust. Scams run on silence — the “don’t tell your family” is part of the script. Breaking the silence breaks the con.
If the loss just happened
Minutes matter with wire transfers and gift cards. Call your bank first, then us. If you feel unsafe or someone has come to your home, call the Las Cruces Police non-emergency line — or 911 if it’s an emergency.
Afterward
Plenty of people in our classes have a story like this — you’ll be in good company, and your story may be the thing that protects a neighbor. When you’re ready, come back to the fun stuff. It will still be here.